20 years of experience in the MICE industry
MICE stands for meetings, incentives, conventions and events - and for ever more higher demands on services and hardware. However, in addition to the right hardware, the right knowledge and how it is used are key. We had been delivering MICE services years before the term ever existed.
Every year, we support thousands of customers - as a service provider for their individual needs. A responsible party, we use our knowledge to face the challenges of the project every day anew, nationwide.
The phases of success
Precise consultation, exact planning, personal support and perfect implementation at the right time and the right place: for us, these are the criteria for full service. In every phase of the project, you expect the highest level of professionalism - for every occasion, from a presentation in a small group to a large event. And you can expect that too.
The KFP service modules provide an overview of our procedures:
- Consultation
Which type of event are you planning? Who is the target group? Where should your event take place? We listen and competently advise you regarding all queries. - Planning
Our planners, as well as experts from the individual areas of technology, guarantee a high level of technical competence - because precise planning and coordination of all parties is essential. The result: an exact calculation of costs and the meeting of deadlines and schedules. - Concept
We create a tailor-made concept for your requirements, precisely adjusted to the location - and everything in close coordination with you. Of course, we also take all aspects of security into account as well as the latest legal structures, such as the German venue regulations [Versammlungsstättenverordnungen]. - Realisation
Our employees are professionals: e.g. graduate engineers for media technology as well as masters in and specialists for event technology, but also experienced process managers and coordinators. They ensure smooth handling of the project. The processes are also coordinated through our central enterprise resource planning system, which controls all working procedures nationwide. - Stand-by service
If you like, we support your event up to the very last kick - for your safety, in case something unexpected should occur. In such situations, it is namely good that our team is prepared for everything. Always and everywhere. Even at night. - After-sales service
Our media designers create documentation for you. They produce interactive CD-ROMs or DVDs, make copies and much more: for your customer loyalty measures and cross-media promotions, or simply for purposes of archiving.
All-round service whenever and wherever
As market leader with set teams, KFP is represented across the nation and is in the position to serve all events from a decentralised position, in and outside the hotel industry, as a preferred partner and single point of contact, with uniform parameters and defined service levels. In doing so, our range of services covers small events with ten people just as well as the technical crew of a 1,000-person event. The bundling of events from a decentralised position, for example with a blanket agreement or master contract, enables the use of existing synergies and allows for consistent nationwide pricing.
Partnerships create benefits
KFP is happy to help you with individual projects. But our true strength lies in long-term cooperation. Here, we make the most of our strengths - which your company can only benefit from. In KFP, you have:
- a single point of contact.
- nationwide consistent, predictable and transparent pricing and service standards.
- minimal use of resources thanks to an optimised definition of coordination points.
- a bundling of budgets and thus cost transparency and economies of scale.
- a measurably lower amount of effort needed for controlling - and with that, the opportunity to fully concentrate on your core business.
- the selective support of external experts according to our Best-of-Breed Principle.
- the continual further development of service thanks to a defined process of innovation.
King content for the king customer
Guests of conferences and events are placing more and more demands on the presentation of information. Due to communicative experiences like TV and the Internet, they expect content to be entertaining and competently prepared, more so today than ever before. To us, your conference guests are king. And that's why we have also adapted to these growing demands on content. KFP and cooperating communications service providers offer unique services for the creation and preparation of presentation content, or for extra entertaining elements:
- Content and visual preparation of presentations
- Mood films (motivating films or films centred round the event's motto)
- Event trailer
- Supporting print material, such as the programme, edited theses papers, etc.
- Exciting TV reports, interviews on the event's topic
Whatever can make your meeting more exciting and informative, KFP can help.
